Order Suspension is a useful feature available to
Resellers of PHPCow LLC. In this status,
the Order remains in the database but is inactive and the functionality
associated with it can not be used. Placing a Domain Name Registration Order
under Suspension has the following effects -
-
Any website/email service associated with the
domain name would stop functioning.
-
The
Contact Details and Name Servers of such a domain name can not be modified
in this state.
-
A
Transfer [Away] Request for this domain name to another Registrar will fail
at the Registry itself and will not be allowed.
-
Domain name Renewal/Deletion
would not be possible
-
An
internal Move of this domain name (to another Customer Account) would not be
possible in this state.
IMPORTANT
.EU/.UK
domain names do not support Suspension. Hence, this feature
will not be be available for a .EU/.UK Domain Name.
Follow the steps below to Suspend / Unsuspend a Domain Name -
1.
Login to your Control
Panel and search for the domain name.
Click here to find instructions on
how to do so >>
2. Click on the Domain name in
the search results to get to the Order details view.
3. On this page, you would
click the Suspend/Unsuspend button
-
If you wish to Suspend the Service, you would have to select the Check Box
for Suspension and enter a relevant reason for Suspension and click on Update.
The reason for Suspension would be visible to your Sub-Resellers/Customers
when they click on Suspend/Unsuspend button from the Order Details
view of the domain name from within their Control Panel.
-
For Unsuspending, unselect the Check Box and
click on Update.